Frequently Asked questions

Got questions before take-off? Whether it’s your first time in VR or you’re booking for a group, we’ve bundled everything you need to know right here. 
From what to expect during your mission to how booking works, who can join, and what to wear, this is your go-to briefing. 
Still missing something? Our crew’s on standby. Reach out and we’ll get you ready for action in no time.

Do we play on a private field?

Yes, you’ll play with your own group on a private field, though the space isn’t completely closed off. You can see other teams play too, which makes the experience even more fun! Our host will ensure everything runs smoothly.

Are all VR experiences suitable for children?

Mask of the Pharaoh (7+): Puzzle-solving and archery. Perfect for younger players. Parental supervision required.

The Snitch (9+): Quiz fun with a twist. One player gets eliminated. Parental supervision required.

All other experiences (12+): Contain action and mild scare moments. These age limits are guidelines. Parents decide what’s appropriate.

What is a wireless VR experience?

Move freely across a large space! No wires and no obstacles!

I’m not a gamer. Is this something for me?

Definitely! It’s intuitive, social, and fun. No gaming experience needed.

Will VR make me dizzy?

Our technology keeps the risk of motion sickness to a minimum. Since you can walk around freely, your movements in VR match the real world, which helps to prevent disorientation. If you do feel off, our hosts are there to help.

Can I see my teammates during the game?

Yes! You’ll see your teammates’ avatars. High fives are definitely welcome.

Could I bump into anything while playing?

No worries! The space is obstacle-free. You’ll be warned if you get too close to a wall.

Is it possible to play VR by myself?

Our VR experiences are designed as social group activities and always require at least 2 players. Solo play isn’t possible at this time. It's all about enjoying the adventure together!

I have a medical condition. Can I play?

Our VR doesn’t require intense physical effort. However, we don’t recommend it if you have severe heart conditions or epilepsy. Unsure? Contact us or your doctor.

Can i play if I’m pregnant?

Our VR experiences are exciting and immersive, and they often involve movement, balance, and quick reactions. For this reason, we don’t recommend playing if you are more than 3 months pregnant.

It’s not that the activity is extremely physical, but your sense of balance can shift during pregnancy, making it harder to stay steady with a headset on. Some players may also feel a bit dizzy or nauseous, something that can be more likely when pregnant.

Your safety and comfort are our top priority, so if you’re unsure, it’s always best to check with your doctor first.

Is VR accessible with a wheelchair?

Yes, some of our VR experiences are wheelchair-friendly, especially The Hallow and Mission Planet X. These games require only one controller and involve minimal physical movement, making them suitable for seated play.

Please note: not all of our venues are wheelchair accessible. Currently, only our Antwerp venue is not accessible by wheelchair. Our other venues in Leuven, Hasselt, Kortrijk, Ghent, Eindhoven, Amsterdam, and The Hague are fully accessible.

To make sure you or someone in your group has the best experience, feel free to contact our customer service. We're happy to help you find the right location and game.

Do I need to book a VR experience in advance?

No, you don’t choose a specific game in advance. When booking online, you select a Bronze, Silver, or Gold package. This defines the length of your VR experience.

The Bronze package includes just the main VR game.

The Silver package adds our fun Carnival minigame beforehand, a perfect warm-up for all ages.

The Gold package includes two VR games plus Carnival for the most complete experience.
The game itself you will choose in the venue after discussing with the host for the best suited game!

Still unsure? No worries, you can always upgrade on-site to Silver or Gold, depending on availability in the schedule.

Do I need to choose a specific VR experience while booking?

No – You can choose your package online: Bronze, Silver, or Gold – this determines how long your VR experience lasts and which games you will play.

Bronze Package
Perfect if you just want to play the main game. You and your group will choose one VR game and play it from start to finish.

Silver Package – our most popular option
This package includes our Carnival minigame as a warm-up before your main game, ideal for all ages to get comfortable in VR while having fun. Carnival is a short, playful minigame where you can compete against each other in simple VR challenges to score the most points.

Gold Package
For those who want the most complete experience: you’ll start with Carnival as a warm-up, then play your chosen main game, followed by a second VR game for an extra full experience.

These packages allow you to fully tailor the experience to your group, whether you want to play just the main game or expand with multiple games and Carnival as a warm-up.

Still unsure? No worries! You can always upgrade to Silver or Gold on the spot, depending on availability in our schedule.

What games can I play at The Park?

You’ll choose from a wide selection of immersive VR games. They range from tactical missions and zombie shootouts to escape-style adventures.

There’s something for every type of group.

Are there games suitable for kids or beginners?

Absolutely. We offer several games that are perfect for younger players or anyone new to VR.

What is a VR experience at The Park?

You move freely in a large space with a VR headset. No cables, no complicated setup, just you, your team, and a fully virtual world to explore together.

How many people can play at once?

You can start with just 2 players. Depending on the location, you’ll play in teams of 6, 8 or up to 16 at the same time. Larger groups are split into rounds.

What’s the minimum age to play?

The minimum age is 7 for kids experiences, and 12 for most standard games.

Is VR safe?

Yes! All experiences are guided by our trained hosts. The arenas are physically marked and we closely monitor safety and comfort at all times.

Does everyone have to play the same VR game?

Not necessarily. If you’re playing across multiple playfields, different teams can choose different games. Our crew will guide you through it on the day.

Do we need to split into smaller teams?

Yes, depending on your group size and location.

Leuven: max. 6 players per team

Antwerp: max. 8 players per team

Ghent: max. 7 players per team

Our hosts will guide you through team setup on site.

Can people with physical disabilities join?

Yes! Most of our games are accessible to people with reduced mobility. Let us know in advance so we can support your visit properly.
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