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Frequently Asked questions

Got questions before take-off? Whether it’s your first time in VR or you’re booking for a group, we’ve bundled everything you need to know right here. 
From what to expect during your mission to how booking works, who can join, and what to wear, this is your go-to briefing. 
Still missing something? Our crew’s on standby. Reach out and we’ll get you ready for action in no time.

Do you have a meeting room available?

Most venues have meeting rooms equipped with tea, coffee, water, and Wi-Fi. These spaces are perfect for team updates or meetings before your VR experience.

In Antwerp, we have a meeting room available for up to 25 people. For Ghent, Eindhoven, and Leuven, there is an external partner with meeting facilities within walking distance.

For larger events, we recommend considering exclusive venue hire. This option includes access to meeting rooms, flexible VR experiences tailored to your group, and an open bar to keep the energy up.

Can I organize a party, teambuilding, or event at The Park VR?

Absolutely! We excel at this. Check out our group activities pages for information about group events, venue hire, and personalized packages.

https://www.theparkplayground.com/en-nl/vr-group-activities

Want to add catering, drinks, meeting space or exclusive use of the venue? Just request a custom quote. We’ll build the experience around your needs.

Can I get an invoice?

Yes, when booking online you can check out as a business and receive an invoice after payment.

For custom events, provide your VAT and PO numbers (if applicable) to your contact person.

How do I pay for a custom package?

Payment for custom events is made by invoice. You can pay easily online via a link with a credit card. Bank transfer is also possible; please discuss with the team when booking.

Does the final number of players need to be confirmed before I book?

When booking online, you select the number of players but can change this up to 48 hours before the event.

For groups over 24, the quote is based on the given number. Changes are no problem if you keep us informed. Final numbers should ideally be confirmed two weeks before the event.

Can you provide food and/or drinks during the event?

Definitely! We have a bar where you can request drinks packages or buy drinks separately.

For larger groups (+24), various catering options are available. Please specify your needs when requesting a quote.

When is the latest I need to confirm our team event?

Your quote is valid for 7 days. We understand decision-making can take longer, so please let us know if you need more time. For upcoming events, the validity may be shorter.

What are the benefits of a VR team activity?

Our advanced VR technology immerses teams in virtual worlds where communication, collaboration, and team spirit are key. These challenging experiences strengthen team bonds and improve problem-solving skills. Perfect for unique corporate teambuilding.

Can you accommodate large groups for team-building activities?

Certainly! Each VR experience has a player limit, so we have multiple playing fields and a VR intro zone with games like ‘Plank’. For large groups, we use a pass-through system to minimize wait times. Our open spaces with bars and relaxation areas let your team enjoy themselves while others play.

Which formulas/packages are available?

We offer a range of packages to suit different needs.
Check out our Group pages to find the best fit for your team.

For team events with up to 24 players, you can easily book online. Whether you're just looking for drinks or want to include an hour of open bar.

For groups larger than 24, or if you'd like something more tailored, you can request a quote and share your preferences. We’ll help create the perfect event!

Please note: requesting a quote is possible for any group size. However, booking online is often more cost-effective for smaller groups.
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